Return & Refund Policy

Last updated:

Thank you for choosing quantum-investai for your financial literacy education. We strive to provide high-quality courses and a satisfactory learning experience.

This policy outlines the terms and conditions for refunds regarding our digital courses.

Digital Course Refunds

Due to the digital nature of our courses and the immediate access to content upon purchase, our refund policy is as follows:

General Policy

We offer a 14-day money-back guarantee on our digital courses under specific conditions. To be eligible for a refund, you must request it within 14 calendar days of your purchase.

Conditions for Refund

To qualify for a refund, the following conditions must typically be met:

• You have not accessed or viewed more than 20% of the course content (this may be tracked by our learning platform).
• The request is made within the 14-day window from the date of purchase.
• You provide a clear reason for your dissatisfaction, which helps us improve our offerings.

Non-Refundable Circumstances

Refunds will generally not be granted if:

• The 14-day period has passed.
• A significant portion (more than 20%) of the course content has been accessed or downloaded.
• You have completed the course or received a certificate of completion.
• The purchase was made using a discount coupon or during a promotional period that explicitly stated non-refundability (this will always be clearly indicated before purchase).
• You are found to be abusing the refund policy (e.g., repeatedly purchasing and refunding courses).

How to Request a Refund

To request a refund, please contact us at [email protected] with the following information:

• Your full name
• Email address used for purchase
• Course name
• Date of purchase
• Reason for refund request

We will review your request and respond within 5-7 business days.

Processing Refunds

If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days, depending on your card issuer's policies.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

• By email: [email protected]
• By phone number: +44 7713 059188

We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.